Returns & Exchanges
At ESR, we stand behind the quality of our tech accessories and offer a hassle-free 30-day return policy for all products in original condition. Whether it is a fitment issue or a change of heart, we are committed to ensuring you find the perfect electronic solution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your ESR products in their original packaging, ensuring all cables, manuals, and protective films are included.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned electronics, your refund will be processed to your original payment method within 5-7 business days.
