Returns & Exchanges

At ESR, we stand behind the quality of our tech accessories and offer a hassle-free 30-day return policy for all products in original condition. Whether it is a fitment issue or a change of heart, we are committed to ensuring you find the perfect electronic solution.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your ESR products in their original packaging, ensuring all cables, manuals, and protective films are included.

  • 3.
    Ship the Items

    Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned electronics, your refund will be processed to your original payment method within 5-7 business days.